Close
What is Trend Micro IT Helpdesk?
Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.
Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.
IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.
Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.
Close
Close
Close
Close
What is Premium 24x7 Support?
Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!
BONUS! Premium 24x7 Support also includes:
Virus and Spyware Removal Service: Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.
Security Health Check Service: Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.
                 
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Trend Micro WiFi Protection features:
WiFi Protection for PC, Mac, Android™ and iOS Devices
Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.
Features of WiFi Protection include:
  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled
Close
Trend Micro ID Security features:
Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines.
ID Security Features include:
  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.
Close
What is Trend Micro IT Helpdesk?
Trend Micro IT Helpdesk gives you complete peace of mind through 24x7 emergency hotline access to our expert support specialists.
We will provide quick diagnosis of issues, installation assistance, and problem resolution through remote desktop support and automatic priority access.
IT Helpdesk services include:
  • 24x7 Technical Support & Emergency Assistance
  • Premium Installation service
  • IoT home network scan
  • Data back-up & PC Tune-up
  • Remote desktop support with a security advisor
Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

Save 22% on top of the current promotion on all our 24-month subscriptions

USE COUPON CODE:

SINGLE11


BEST PROTECTION AND 24X7 RECOMMENDED SUPPORT OFFERING

Premium Security
pc mac android iOS

Premium Security
10 Devices, 12 Months

RRP: SG$200.00
Save SG$51.00

NOW ONLY SG$149.00!

Buy Now

Add a 2nd year of protection and save!
SG$280.00
SG$218.40
 
Add IT Helpdesk and never spend time dealing with IT issues (was SG$99.00, now SG$69.00)
* Unlimited support for all devices
* 24x7 ultra-secure remote desktop support by our certified engineers
* PC Tune-Up, Security Advisor, Virus and Spyware removal
* Professional Installation of Trend Micro Security
* Personal IT Helpdesk: printer setup and other peripherals
* Smart device / IOT support
MULTI-DEVICE FAMILY PROTECTION

Maximum Security
pc mac android iOS

Maximum Security
6 Devices, 12 Months

RRP: SG$119.00
Save SG$20.00

NOW ONLY SG$99.00!

Buy Now

Add a 2nd year of protection and save!
SG$188.00
SG$146.64
 
Add IT Helpdesk and never spend time dealing with IT issues (was SG$99.00, now SG$69.00)
* Unlimited support for all devices
* 24x7 ultra-secure remote desktop support by our certified engineers
* PC Tune-Up, Security Advisor, Virus and Spyware removal
* Professional Installation of Trend Micro Security
* Personal IT Helpdesk: printer setup and other peripherals
* Smart device / IOT support
MULTI-DEVICE INDIVIDUAL PROTECTION

Maximum Security
pc mac android iOS

Maximum Security
2 Devices, 12 Months

RRP: SG$69.00
Save SG$10.00

NOW ONLY SG$59.00!

Buy Now

Add a 2nd year of protection and save!
SG$110.00
SG$85.80
 
Add IT Helpdesk and never spend time dealing with IT issues (was SG$99.00, now SG$69.00)
* Unlimited support for all devices
* 24x7 ultra-secure remote desktop support by our certified engineers
* PC Tune-Up, Security Advisor, Virus and Spyware removal
* Professional Installation of Trend Micro Security
* Personal IT Helpdesk: printer setup and other peripherals
* Smart device / IOT support
INDIVIDUAL PROTECTION FOR PC

Maximum Security for Mac
pc

Internet Security
2 PCs, 12 Months

RRP: SG$49.00
Save SG$10.00

NOW ONLY SG$39.00!

Buy Now

Add a 2nd year of protection and save!
SG$74.00
SG$57.72
 
Add IT Helpdesk and never spend time dealing with IT issues (was SG$99.00, now SG$69.00)
* Unlimited support for all devices
* 24x7 ultra-secure remote desktop support by our certified engineers
* PC Tune-Up, Security Advisor, Virus and Spyware removal
* Professional Installation of Trend Micro Security
* Personal IT Helpdesk: printer setup and other peripherals
* Smart device / IOT support
Powered By:

Trend Micro is the ultimate defence in a connected world

We protect 500,000+ companies worldwide and more than 250 million devices.

With 15,000+ customer reviews and an average of a 4.6 star rating, our customers feel secure with Trend Micro, trusting our engineers with their computer needs.


  • ★★★★★

    Peace of mind
    I am happy with Trend Micro. We have been using it since about 2010. The last few years we have used the IT helpdesk and it is very useful.

    10/10/2018 Goombein

  • ★★★★★

    Ease of use and compatibility
    No problems using on lower grade computer. personal data security excellent. Feel safe shopping online.

    02/10/2018 Gnighthawknz

  • ★★★★★

    I have had absolutely no issues with Trend. They consistently let me know that I am protected with the latest measures.

    27/09/2018 GBentlad





Try any of our products worry-free, thanks to our 100% Money Back Guarantee.

Your security and 100% satisfaction comes first! If you're not satisfied with our product, or even just changed your mind, all your products comes with a 30-Day Money Back Guarantee - no questions asked.





We continuously receive awards for our products and are proud to say we

protect you against 100% web threats.*

  • Best Protection

    Trend Micro Internet Security offers an impressive collection of security features, and it earnes excellent scores in my antiphishing and malicious URL blocking.

  • Best Protection

    Trend Micro Maximum Security is solid security software, and well-worth the money.

  • Best Protection

    Trend Micro Internet Security is the safest product in our test series for consumers in the category of protection.

  • Best Protection

    Trend Micro Antivirus for Mac achieved 100% antimalware protection and received a badge of Approved Mac Security.

*AV Comparatives "Real-World Dynamic Protection Test", July-Nov 2016 / Feb-June 2017 / July-Nov 2017 / Feb-June 2018





Internet Security

Premium Security



Internet Security

Maximum Security



Internet Security

Internet Security

WHAT YOU GET
   Number of devices protected
10
6 - 2
2
   Protects against ransomware
   Advanced AI Learning and Multi-Layered protection
   Safeguards against email scams
   Secures your banking and financial transaction
   Keeps children safe online
   Secures privacy on social media
   Fixes and optimises systems
   Protects and manages passwords
   Secure iOS and Android mobile devices
   Includes Premium 24x7 Support
 

Buy From SG$149.00


Buy From SG$99.00


Buy From SG$39.00

  1. Internet Security
  2. Maximum Security
  3. Premium Security
  1. Premium Security

    WHAT YOU GET
    1. Number of devices protected
    2. Protects against ransomware
    3. Advanced AI Learning
    4. Safeguards against email scams
    5. Trend Micro Pay Guard
    6. Keeps children safe online
    7. Secures privacy on social media
    8. Fixes and optimises systems
    9. Protects and manages passwords
    10. Secures mobile devices
    11. Includes Premium 24x7 Support
  1. Maximum Security

    WHAT YOU GET
    1. Number of devices protected
    2. Protects against ransomware
    3. Advanced AI Learning
    4. Safeguards against email scams
    5. Trend Micro Pay Guard
    6. Keeps children safe online
    7. Secures privacy on social media
    8. Fixes and optimises systems
    9. Protects and manages passwords
    10. Secures mobile devices
    11. Includes Premium 24x7 Support
  1. Internet Security

    WHAT YOU GET
    1. Number of devices protected
    2. Protects against ransomware
    3. Advanced AI Learning
    4. Safeguards against email scams
    5. Trend Micro Pay Guard
    6. Keeps children safe online
    7. Secures privacy on social media
    8. Fixes and optimises systems
    9. Protects and manages passwords
    10. Secures mobile devices
    11. Includes Premium 24x7 Support

FOR PC:
Supported Operating Systems:
  • Windows® 11 (32 or 64-bit)
  • Windows® 10 (32 or 64-bit)
  • Windows® 8.1 (32 or 64-bit)
  • Windows® 7 Service Pack 1 (32 or 64-bit)
  • Chrome OS 79 or higher (Chromebooks only supported by Trend Micro Security on Chrome Web Store)
Minimum Hardware Requirements:
  • 800MHz (1GHz recommended)
  • 1GB Memory (2GB Recommended)
  • 1.3 GB of available hard disk space (2.5GB Recommended)
Supported Web Browsers:
  • Google Chrome™ - 81/83
  • Mozilla Firefox® - 75/76
  • Microsoft® Internet Explorer® 11.0
  • Microsoft Edge (Next) – 81/83
  • Microsoft Edge (Original) – Up to 44
Internet Connection:
  • Broadband or equivalent high speed connection is highly recommended.
Display Screen Resolution:
  • 1024x768 or above
FOR MAC OPERATING SYSTEMS:
Supported Operating Systems:
  • Apple® macOS 10.15 or higher
Minimum Hardware Requirements:
  • Apple Macintosh computer with an Intel® Core™ Processor
  • 2GB Memory
  • 1.5GB of available hard disk space
Supported Web Browsers:
  • Apple® Safari® 12.0 or later
  • Mozilla® Firefox® - the newest two versions
  • Google Chrome™ - the newest two versions
Internet Connection:
  • Antivirus for Mac needs an Internet connection for activating online, checking the expiration date, downloading updates (including program and pattern files) from Trend Micro, obtaining information about malicious software, or browsing pages on the Trend Micro website. If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the features listed above to avoid extra connection fees. Follow your router's instructions to edit your router settings if necessary.
FOR ANDROID OPERATING SYSTEMS:
  • Operating System: Android 5.0 or later
    Due to support limitations, Android Go and Android One OS are not yet supported.
  • Device Space: 50MB minimum
  • Memory: 40MB-100MB Android (varies by device)
  • Other: Internet Connection Required
FOR iOS OPERATING SYSTEMS:
  • Operating System: iOS 11.0 or later. 64-bit device required for latest version
  • Device Space: 50MB minimum
  • Supported iOS Devices: iPad® Air 1, Air 2, Mini 2, Mini 3, Mini 4, iPad® Pro, iPod® Touch 6
  • Other: Internet Connection Required
For latest system requirements, click here.