Close

What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

Close
Close
Close
Close

What is Premium 24x7 Support?

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!

BONUS! Premium 24x7 Support also includes:

Virus and Spyware Removal Service: Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.

Security Health Check Service: Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

                 
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close

Trend Micro WiFi Protection features:

WiFi Protection for PC, Mac, Android™ and iOS Devices

Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.

Features of WiFi Protection include:

  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled

Close

Trend Micro ID Security features:

Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines.

ID Security Features include:

  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.

Close

What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk gives you complete peace of mind through 24x7 emergency hotline access to our expert support specialists.

We will provide quick diagnosis of issues, installation assistance, and problem resolution through remote desktop support and automatic priority access.

IT Helpdesk services include:
  • 24x7 Technical Support & Emergency Assistance
  • Premium Installation service
  • IoT home network scan
  • Data back-up & PC Tune-up
  • Remote desktop support with a security advisor

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

SPECIAL ONLINE OFFER: UP TO 40% OFF INTERNET SECURITY PRODUCTS. BUY NOW.
  • Introducing Trend MicroTM
    Device Security Ultimate

    Complete device and identity protection
    for you and your family

    Up to 40% OFF*



    Offer ends 3rd November 2021* PST


    *Limited time only



  • Maximum Security is now known as Device Security Basic and Premium Security Suite is now known as Device Security Pro.
    This is purely a name change, with no changes to features or the level of protection received.

    Trend Micro Antivirus and Internet Security Range

    Select from our most popular range of online protection products designed to keep you and your family safe from viruses, malware, cybercriminals, identity theft, ransomware, spyware, and other online threats across multi-devices.


    Compare Subscriptions


    BASIC

    GOOD

    BETTER

    BEST


    Official Trend Micro Antivirus Plus Security Product Box Image

    Trend Micro
    Internet Security


    SG$49.00



    Subscribe
    Learn More

    Official Trend Micro Device Security Basic Product Box Image

    Trend Micro
    Device Security Basic

    SG$89.00

    SG$59.00

    SAVE $30.00


    Subscribe
    Learn More

    Official Trend Micro Device Security Pro Product Box Image

    Trend Micro
    Device Security Pro

    SG$129.00

    SG$89.00

    SAVE $40.00


    Subscribe
    Learn More

    Official Trend Micro Device Security Ultimate Product Box with Home Network Security Device Box Image

    Trend Micro
    Device Security Ultimate

    SG$312.00

    SG$198.00

    SAVE $114.00


    Price shown is for subscription +
    Home Network Security device
    Subscribe
    Learn More

    Number of devices protected

    2

    2-6

    3-10

    3-10

    Antivirus, malware, ransomware, & spyware protection

    Secures PC, Mac, and mobile devices

    1

    Protects webmail from scams and phishing attacks

    Secures online banking and shopping

    Keeps children safe online

    Secures privacy on social media

    NEW! Pauses notifications during gaming

    Protects and manages passwords

    NEW! Guards against identity theft with dark web monitoring

    2
    2
    2

    NEW! Secure VPN to protect your privacy

    24x7 technical support

    IT Helpdesk

    Protects smart devices and kids' mobile phones and tablets

    1 PC only
    2 iOS and Android only


    Trend Micro
    Internet Security


    SG$49.00



    Subscribe
    Learn More

    Trend Micro
    Device Security Basic

    SG$89.00

    SG$59.00

    SAVE $30.00


    Subscribe
    Learn More

    Trend Micro
    Device Security Pro

    SG$129.00

    SG$89.00

    SAVE $40.00


    Subscribe
    Learn More

    Trend Micro
    Device Security Ultimate

    SG$312.00

    SG$198.00

    SAVE $114.00


    Price shown is for subscription +
    Home Network Security device
    Subscribe
    Learn More

    Compare Subscriptions

    1. Official Trend Micro Antivirus Plus Security Product Box Image
    2. Official Trend Micro Device Security Basic Product Box Image
    3. Official Trend Micro Device Security Pro Product Box Image
    4. Official Trend Micro Device Security Ultimate Product Box with Home Network Security Device Box Image
    1. Trend Micro
      Internet Security


      SG$49.00



      Subscribe
      Learn More
    2. Trend Micro
      Internet Security Features:
      1. Protects 2 Devices
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices: PC only

    3. SG$49.00



      Subscribe
      Learn More
    1. Trend Micro
      Device Security Basic

      SG$89.00

      SG$59.00

      SAVE $30.00


      Subscribe
      Learn More
    2. Trend Micro
      Device Security Basic Features:
      1. Protects 2-6 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices: PC only
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. NEW! Pauses notifications during gaming
      9. Protects and manages passwords
      10. NEW! Guards against identity theft with dark web monitoring
    3. SG$89.00

      SG$59.00

      SAVE $30.00


      Subscribe
      Learn More
    1. Trend Micro
      Device Security Pro

      SG$129.00

      SG$89.00

      SAVE $40.00


      Subscribe
      Learn More
    2. Trend Micro
      Device Security Basic Features:
      1. Protects 3-10 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices: PC only
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. NEW! Pauses notifications during gaming
      9. Protects and manages passwords
      10. NEW! Guards against identity theft with dark web monitoring
      11. NEW! Secure VPN to protect your privacy
      12. 24x7 technical support
    3. SG$129.00

      SG$89.00

      SAVE $40.00


      Subscribe
      Learn More
    1. Trend Micro
      Device Security Ultimate

      SG$312.00

      SG$198.00

      SAVE $114.00


      Subscribe
      Learn More
    2. Trend Micro
      Device Security Basic Features:
      1. Protects 3-10 Device
      2. Antivirus, malware, ransomware, & spyware protection
      3. Secures PC, Mac, and mobile devices: PC only
      4. Protects webmail from scams and phishing attacks
      5. Secures online banking and shopping
      6. Keeps children safe online
      7. Secures privacy on social media
      8. NEW! Pauses notifications during gaming
      9. Protects and manages passwords
      10. NEW! Guards against identity theft with dark web monitoring
      11. NEW! Secure VPN to protect your privacy
      12. 24x7 technical support
      13. IT Helpdesk
      14. Protects smart devices and kids' mobile phones and tablets
    3. SG$312.00

      SG$198.00

      SAVE $114.00


      Price shown is for subscription +
      Home Network Security device
      Subscribe
      Learn More


    Complete Device and Identity Protection with:


    Device Security Ultimate

    Device Security Ultimate offers complete device and identity protection across PC, Mac, mobile phones and tablets, with complete smart device protection.

    Highlights of Device Security Ultimate include:

    • Protect PCs, Macs, mobile phones and tablets
    • Antivirus, malware, ransomware, & spyware protection
    • Guard against identity theft with dark web monitoring
    • Protect and manage passwords
    • Keep children safe online
    • Secure VPN to protect your privacy
    • Bundled with Home Network Security for ultimate protection for smart devices and kids’ mobile phones and tablets

    Read more about Device Security Ultimate

    Buy Now for SG$198.00
     

    Complete Device and Identity Protection with:



    Device Security Ultimate

    Device Security Ultimate offers complete device and identity protection across PC, Mac, mobile phones and tablets, with complete smart device protection.
    Highlights of Device Security Ultimate include:

    • Protect PCs, Macs, mobile phones and tablets
    • Antivirus, malware, ransomware, & spyware protection
    • Guard against identity theft with dark web monitoring
    • Protect and manage passwords
    • Keep children safe online
    • Secure VPN to protect your privacy
    • Bundled with Home Network Security for ultimate protection for smart devices and kids’ mobile phones and tablets

    Read more about Device Security Ultimate


    Buy Now for SG$198.00
    Watch how Device Security works
    Watch how Device Security works


    Powered By:

    Why Buy From the Official Trend Micro Store?

    Latest Products & Offers

    Get the latest deals across our entire range of security products for all your internet-connected devices.

    Simple & Easy

    Buying online is only a few clicks away. If you require help, our online support is available 24x7 via email or chat.

    Total Peace of Mind

    Stay continuously protected with the latest version and automatic renewal on checkout — removing the hassle of renewing manually every year.

    YOUR SECURITY NEEDS. COVERED.

    Award-winning Protection

    Award-winning Protection

    Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

    Trusted by Millions

    Trusted by Millions

    Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

    30 Years of Innovation

    30 Years of Innovation

    Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

    100% Money Back Guarantee

    100% Money Back Guarantee

    Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

    YOUR SECURITY NEEDS. COVERED.

    30 Years of Innovation

    30 Years of Innovation

    Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

    Award-winning Protection

    Award-winning Protection

    Trend Micro provides the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

    Trusted by Millions

    Trusted by Millions

    Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

    100% Money Back Guarantee

    100% Money Back Guarantee

    Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.



    Trend Micro Security Products Customer Reviews

    Best Protection

    ★★★★★

    I am happy using Trend Micro Product

    Henry Koh, Singapore

    Best Protection

    ★★★

    It gives us good protection against viruses

    Hassan, Singapore



    Who is Trend Micro?

    Trend Micro is an industry leader in antivirus protection and internet security, with 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

    Learn More

    Need Support?

    Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

    Get Support
    ×
    Exclusive % OFF!
    $ now $
    *
    ×

    Add WiFi Protection to secure your data
    Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers.

    Exclusive % OFF!
    $ now $
    *
    x

    Get extra 10% OFF!**

    Before you go, enter your name and email address to get a coupon code, valid on your first purchase.

    *Dont forget to check your junk folder



    **Singapore customers only

    You're consenting to our privacy policy and signing up to receive emails which you can opt out of at any time.

    x

    Get extra 10% OFF!**

    Before you go, enter your name and email address to get a coupon code, valid on your first purchase.

    *Dont forget to check your junk folder



    **Singapore customers only

    You're consenting to our privacy policy and signing up to receive emails which you can opt out of at any time.