How do I Redeem the Free Premium Installation Service Offer?

When you upgrade your Trend Micro product with 24-month subscription, Premium Installation Service will be automatically added to your online shopping cart, free of charge.
Note: This is a paid service from Trend Micro. Before calling, please prepare the serial number that can be found on your Order Confirmation email for verification.

What is Premium Installation Service?

With Premium Installation, Trend Micro experts will remotely install your copy of Trend Micro Security software, while also applying the best settings to ensure robust security. Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).