What is Auto-Renewal?
Auto Renewal is a convenient service that automatically extends your subscription before expiry for 1 year
Take the worry out of forgetting to renew your subscription and potentially exposing your devices to online threats.
Eliminate the need to manually renew your subscription since it is automatically done for you.
If you wish to opt-out of Auto Renewal, you can cancel at any time. If you happen to be charged for Auto Renewal and no longer wish to use the product, you will receive a refund.
How do I activate Auto Renewal?
Purchase a Trend Micro product with Auto Renewal, once your subscription is close to expiry it will be automatically renewed by 1 year.
It's easy to activate Auto Renewal
There are 2 ways in which you can activate Auto Renewal.
|If you purchase a Trend Micro product that has Auto Renewal, it is already setup for you.|
|After activating your subscription, head to the Trend Micro My Account page and click on "Set up Auto Renew".|
If you purchase a Trend Micro product that has Auto Renewal, it is already setup for you.
After activating your subscription, head to the Trend Micro My Account page and click on "Set up Auto Renew".
Frequently Asked Questions
|With Auto Renewal, how long will the subscription be extended by?|
|Auto Renewal extends your subscription for 1 year only.|
|When will I be charged for Auto Renewal?|
|You will be automatically charged 5 days before the expiry of your subscription.|
|Will I be notified via email before I am charged for Auto Renewal?|
|We will send an email to you 15 days and 7 days before you are automatically charged.|
|How can I cancel Auto Renewal?|
|On the Trend Micro My Account page, click "Stop Auto-Renew" under your product.|
|If I no longer use my Trend Micro subscription, will Auto Renewal be cancelled?|
|If you are no longer using your Trend Micro subscription, Auto Renewal is still active and will need to be cancelled.|
|I need help cancelling Auto Renewal.|
|Step by step instructions on how to cancel Auto Renewal can be found here.|