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Technical Support Services for Home Users

View our range of affordable, premium technical support services; our computer and security experts are available 24x7 to assist you with installation and technical issues.

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100% Money Back Guarantee
When you purchase through the Trend Micro online shop, you receive an unconditional 30-day money back satisfaction guarantee, click here for more info.

Technical Support Services

Just need a little help right now? Choose one of our "A La Carte" services below:

IT Helpdesk

IT Helpdesk provides unlimited 24x7 remote desktop support and includes all of the following features for 1 of your chosen devices.

RRP ~~SG$99.00~~
SPECIAL PROMO
SG$19.00
Save $80!

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Premium Installation

Trend Micro experts will install your product remotely.

One-time call only, valid 12 months after purchase.

RRP ~~SG$49.00~~
SG$29.00
Save $20!

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Official Trend Micro Virus Removal & Spyware Removal Icon

Virus & Spyware Removal

We will remove all known threats found in your system and help you protect it against any future infection.

One-time call only, valid 12 months after purchase.

RRP ~~SG$69.00~~
SG$49.00
Save $20!

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PC Security Health Check

Checks your system for exposure to all types of threats and applies the right settings to ensure robust security.

One-time call only, valid 12 months after purchase.

RRP ~~SG$49.00~~
SG$29.00
Save $20!

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Compare Services

COMPARE SERVICES

	IT Helpdesk	PC Security Health Check	Virus Removal Service	Premium Installation
SERVICES:
Fast diagnosis and problem fixing with remote desktop support	•	•	•	•
Premium Installation: Our experts install and configure your Trend Micro products	•			•
Virus and Spyware Removal: Keeps your computer virus-free	•		•
Advanced Diagnostics & Resolution: Identifies and recommends solutions for even the most complex technical issues	•	•
24x7 Emergency Assistance: A Trend Micro technician can make a "virtual house call" any time, day or night	•
Microsoft® support: Configuration and upgrade support for Microsoft® Windows®	•
Microsoft® Office: Installation and updates for Microsoft Office	•
Personal IT Help Desk: Set-up of printers, external hard drives, and other peripherals	•
PC Tune-Up: Keeps your computer running like new	•
Optimisation of your Facebook Settings	•

*Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; high-speed Internet connection; and minimum 1GB memory required (2GB recommended).